Frequently Asked Questions

Deposits and Withdrawals

Can I use a debit card for deposits and withdrawals?

You can use your Visa debit and/or credit card to deposit money into your FantasySpin DFS account. Before deciding to use this method, check with your bank because some establishments will not process or debit card transactions for online daily fantasy sports. Please note that your card issuer may assess additional costs and/or fees according to your cardholder agreement.

How do I add funds to my account?

To add funds, log-in and tap “deposit” in the top right corner of the screen. Then, click the green "Add Funds" button. From there, you'll select your deposit amount and be taken to our banking partner's page to link your bank account. Once that's completed, hit deposit and you'll be all set!

What deposit methods does FantasySpin offer?

You can add funds to your account using any of the methods below:

  • Instant Bank Transfer
  • Visa Debit Cards (not including prepaid cards)
  • Apple Pay (debit cards).

How do I withdraw funds?

You can request a withdrawal to any bank account or debit card that you have previously used to deposit funds into your FantasySpin account.

Account Verification

What happens if my I.D. verification is denied?

If your I.D. verification is denied and you believe you have entered it accurately, please contact help@fantasyspin.com to manually verify your identity. Ensure you enter your address exactly as it appears on your state-issued I.D.

Why must I disclose my address to verify my account?

Your address is a verification parameter needed to properly validate your identity. In accordance with state laws, this is required in order to confirm your age and eligibility for real-money activity on our platform.

Cash Contest Eligibility

What states do you offer DFS cash contests in?

Alaska, California, District of Columbia, Florida, Georgia, Illinois, Kansas, Kentucky, Massachusetts, Minnesota, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Texas, Utah, West Virginia, Wisconsin, Wyoming.

Do all states have the same rules?

No. Rules vary depending on state and region. Members physically located in Massachusetts may not enter cash contests that include college sports.

How old do you have to be to play in FantasySpin cash contests?

All FantasySpin players must be 18 or older to use the platform. Players in Massachusetts who wish to enter cash contests must be 21 or older to participate. Players in Nebraska who wish to enter cash contests must be 19 or older to participate.

Responsible Gaming

How do I utilize FantasySpin’s Responsible Gaming Tools?

Utilize our responsible gaming tools here: https://www.fantasyspin.com/responsible-gaming.html we offer the ability for our players to set timeouts, self exclude and more.

Gameplay

How do I win a FantasySpin contest?

At the end of the day, winning FantasySpin contests is all about which teams/lineups score the most fantasy points.

Why was a player who scored zero fantasy points awarded their pre-game projection as their final score?

In certain contests, we apply special rules for players who don’t play or don’t score any fantasy points during the game. This is designed to make managing lineups and rosters easier for all FantasySpin players:

  • For MLB, NHL, and NBA: If a player is marked as DNP (Did Not Play), their pre-game fantasy projection will be added to their final score, instead of receiving a zero. This helps account for unexpected absences due to things like late scratches or rest days.
  • For NFL and NCAAF: If a player doesn’t score any fantasy points during the contest, they will be marked as DNS (Did Not Score). In this case, their pre-game projection will also be added to their final score, ensuring that lineup selections are still rewarded in scenarios where a player may not have been able to contribute.

What are spins?

Spins are how you generate new players when you’re spinning your lineup! Make sure you use your spins wisely and pay attention to how many you have left.

What are locks?

Locks are used to “lock” your favorite players into your lineup. If you lock a player and spin, that player will remain in your lineup.

How do I see if I won?

Head to the “lineups” section on the bottom navigation. From there, tap “settled lineups” and any contests you won cash in will have a green outline.

What are instant wins?

Instant wins are a fun way to earn reward tokens! When you spin top athletes, you’ll sometimes earn an instant win bonus!

What’s the difference between guaranteed and non-guaranteed contests?

Non-guaranteed contests require a minimum number of entries to be met in order for the contest to run. Example: FantasySpin runs a 1,000 entry contest with a minimum fill rate of 800 entries. In this scenario, if over 800 entries are made, the contest will run; whereas if fewer than 800 entries are made, the contest will be void and all entry fees returned. Guaranteed contests have no minimum fill rate. You will be able to see whether a contest is guaranteed or non-guaranteed in the contest info section.

Taxes

Do I need to pay taxes on my FantasySpin winnings?

The Internal Revenue Service requires a completed 1099-MISC form from Members who accumulate $600 or more in net winnings (NOT total payouts) for the calendar year (Jan 1 - Dec 31). This amount is taxed as “Other Income”. Members who meet or exceed the $600 threshold will receive a 1099-MISC form from FantasySpin.

How will I receive the 1099-MISC form?

We will send you this form to the email we have on file. If we do not have all your necessary information on file (e.g. your current address or Social Security Number), we will request that information from you and then send it via email.

What if I exceeded $600 in net winnings, but I didn’t withdraw any funds?

Even if you didn’t withdraw your winnings, you will still be sent a 1099-MISC form to complete with the winnings classified as “Other Income”.

Does FantasySpin have any resources to provide tax support or advice?

No, FantasySpin does not provide tax support. While we aim to give as much helpful information as possible, none of our online resources are intended to be used as official tax advice. Please consult a tax advisor if you have any questions about how playing FantasySpin may impact your personal tax situation.

General

What's the best way to contact customer support?

The best way to reach our support team is via our email address: help@fantasyspin.com - we will be in touch promptly to help resolve any issues you are facing.

Can my Site Credit expire?

Yes, you can see when your Site Credit expires by going to your Wallet and tapping the "View My Transaction History" button. From there, tap on the yellow module that says "Site Credit" and view when your site credit will expire at the bottom of the module.

How can I enter cash contests with Site Credit?

In order to be eligible to enter cash contests with Site Credit, you'll need to complete two steps: Make sure your I.D. is verified and make sure you're presently located in a state we offer DFS cash contests in.

Do I have to use all my Site Credit at once?

No, you can spread your Site Credit out among multiple cash contest entries. For example, if you have $10 in Site Credit, you can enter two separate $5 cash contests.

Why can't I withdraw my Site Credit?

Site Credit requires play through, meaning it must be entered into a cash contest before it can be withdrawn. If you enter a contest that later becomes void, your Site Credit will be returned to your account as Site Credit.

Can I still play on FantasySpin if I’m not located in one of the states that FantasySpin operates DFS cash contests in?

Yes, as long as you are 18 or older and located in the United States, you can enter FantasySpin’s free-to-play contests using FantasySpin Reward Tokens.